BE BO BIO S.L is the owner of the Portal. www.bebocoldpress.com hereinafter referred to as the Website). In order to access, browse and contract on the Website, it is necessary to read and accept the "Legal Texts" (i.e. the Legal Notice, this Privacy Policy, the General Contracting Conditions and the Cookies Policy), acquiring the condition of "user".User".
By means of this Privacy Policy, BE BO BIO S.L. demonstrates its commitment to complying with the laws and regulations governing the processing of personal data.
Specifically, BE BO BIO S.L. declares its commitment to the following regulations regarding the protection of personal data:
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).
- Ley Orgánica 3/2018,de 5 de desembre, de Protecció de Dades Personals i Garantia dels Drets Digitals (LOPDGDD).
- Llei 34/2002, de 11 de juliol, de serveis de la societat de la informació i de comerç electrònic (LSSI).
Notwithstanding the foregoing, the Website is used by the company BE BO BIO S.L., which is responsible for the processing of Users' personal data for the corresponding purposes, as indicated in this Privacy Policy. Users are informed that the Group has implemented the necessary technical and organisational security measures in order to guarantee and protect the confidentiality, integrity and availability of the data.
PERSONAL DATA, PURPOSES OF PROCESSING AND LEGAL BASIS.
Below, you will find a detailed description of the personal data processing carried out, as well as all the information relating to this processing.
To access certain services offered on the website www.bebocoldpress.com the User must create a personal account, which involves providing the User's personal data. The User may also register by accessing through the credentials of the User's profile created in social networks (e.g. Google or Facebook account), or through the form on the Website, providing name, telephone number, email address, delivery address for home orders and establishing a password to access the User's personal account.
Where applicable, data is also collected during the payment procedure for the purchase of our products and services (credit card data, in particular name, card number, expiry date and CVV).
The user accepts that this data will be processed by BE BO BIO S.L. for the following purposes and on the following legal basis:
- Create a personal account of the User through the Website to enable the User's secure accessThe User's identity and the proper delivery and provision of the products and services contracted on the basis of the execution of the contract and legitimate interest in ensuring the security of the Website.
- Attending to and managing the delivery of orders made by the User, either for the purchase of products made by BE BO BIO S.L., or for the provision of other related services (subscriptions, home delivery service, access to information, blog, etc.), on the basis of the execution of the contract.
- Contact the User in case of incidents, delays, errors in the order or in the delivery, based on the execution of the contract.
- To improve and streamline the service provided by BE BO BIO S.L. via the Website based on the legitimate interest of increasing the efficiency of the business and offering better services to customers and users, including as detailed in the Cookies Policy.
- Send, in a personalised way, promotions, discounts or offers of BE BO BIO S.L. products through social networks, digital platforms or even by e-mail or post, as well as sending newsletters provided that the User has expressly given his or her consent, based on the User's consent to receive commercial communications.
- Based on our legitimate interest, BE BO BIO S.L. may send newsletters, products or test samples or other types of commercial communications to those registered Users or customers who, due to the purchases or acquisitions previously made, may be of special interest to them, subject to their express informed consent.
- The User may object to such mailings at any time by contacting BE BO BIO S.L. or our Data Protection Delegate at [email protected].
- Attention to complaints, claims, comments or suggestions sent to the companies BE BO BIO S.L., based on the legal obligation in the field of consumption and the legitimate interest of the responsible party.
The User declares and guarantees that all the information provided to the company BE BO BIO S.L. through the Website is true, up-to-date and complete, whether it is their own or that of third parties, and undertakes to communicate any changes or updates to their data. The User guarantees that he/she has duly informed third parties of the communication and processing of the personal data that he/she communicates to BE BO BIO S.L. The User also guarantees that he/she has obtained the corresponding consent from said third parties, in particular for the purchase programme of BE BO BIO S.L. products or services that he/she carries out for or on behalf of third parties.
RECIPIENTS AND TRANSFERS OF DATA
BE BO BIO S.L. informs its Users that, based on its legitimate interest, it may make their personal data available to IT service providers, such as hosting servers, email and database providers, as well as financial institutions for the management of collections, transport companies for home deliveries, external agencies for the management of invoicing and tax obligations, telecommunications operators for free wifi access services on our premises. All this without prejudice to the communication of data that are legally obliged.
Social networks (such as Youtube, Facebook, Instagrametc.) in order to advertise BE BO BIO S.L. products and services, may communicate User data, such as User device identifiers, access to cookies, e-mail. Users who are members of any of the aforementioned social networks should also review their corresponding privacy policies to find out how they use their personal data, independently of BE BO BIO S.L. Users may object to receiving this advertising by contacting BE BO BIO S.L., or through the mechanisms provided on the corresponding social networks.
CONSERVATION PERIOD
The data collected via the Website shall be kept by BE BO BIO S.L. for the time necessary for the provision of the service contracted and, in any event, for as long as the User has an active account on the Website. Once the account has been deleted, the service has been provided, or the right of deletion has been exercised, said data shall be kept blocked until any liabilities that may arise as a result of the processing or provision of the service itself expire, in accordance with the mandatory regulations (including up to: 3 years for data protection; 30 days for biometric data; 5 years for contractual matters; 4 years for invoicing and tax obligations; and 3 years for consumer and user matters and e-commerce).
EXERCISE OF RIGHTS
The consent given is for all the purposes indicated, the legal basis for which is the consent of the data subject.
These are user rights:
- Right of access: It allows the data subject to know and obtain information about his or her personal data subject to processing.
- Right of rectification or erasureThe data can be used to correct errors and to modify data that proves to be inaccurate or incomplete.
- Right of cancellation: allows data that proves to be inadequate or excessive to be deleted.
- Right to object: the right of the data subject not to have the personal data processed or to have them erased.
- Treatment limitationmeans marking the personal data retained, with a view to limiting future processing.
- Data portability: means that the user's personal data can be transferred from one entity to another at the user's request and without the need for the data to pass through the user's hands as a prior step.
To the extent that the processing is based on the consent given by the User, the User may withdraw such consent at any time, without prejudice to the legitimacy of the processing carried out prior to such withdrawal.
You may exercise your rights of access, rectification, deletion, opposition, limitation of processing, portability and oblivion, as well as withdraw your consent by contacting us by e-mail at the following e-mail address: [email protected] . You may also send a communication by ordinary mail to BE BO BIO S.L at Plaça Francesc Macià 5 08021 Barcelona, Spain.
The user must specify which right he/she wishes to exercise, as well as a copy of his/her identification data and a document accrediting it. If, in order to verify your identity, we need additional data to those already provided, we will let you know.
In addition, the User has the right to lodge a complaint with a supervisory authority, including the Spanish Data Protection Agency (AEPD).
VERACITY AND UP-TO-DATENESS OF YOUR DATA
The user guarantees that the data provided are true, accurate, complete and up to date, and shall be liable for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.
CHANGES TO THIS PRIVACY POLICY AND/OR LINKED TEXTS
When the Legal Texts (this Privacy Policy, the Legal Notice, the General Terms and Conditions and the Cookies Policy) are modified, the Website will send a notice to the user which he/she must accept, and the new text will be in force from that date.